You may return most new, unopened items for a full refund within 30 days of delivery minus shipping charges. (Return shipping is at the customers expense.)  These items should be in their original packaging and have their serial number or UPC. Special order items are non-returnable. If you would like to make a return or exchange, you must contact us by phone or email and request an RMA (Return Merchandise Authorization) number before returning your items.

All returns will be subject to a 20% restocking fee. Remember, if you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.

Returns will not be accepted on items that are:

• Opened or used (blister packs that have been opened are non returnable) 
• Missing their serial number or UPC
• Special orders
• Returned more then 30 days after delivery
• Returned without notification